Pittsburgh Mercy Health System
Patient Experience Video
Pittsburgh Mercy Health System [PMHS] needed to build pride and remind employees how their role is a part of the overall patient experience. PMHS selected the Awesome team to develop a creative solution that would inspire and re-energize employees. By re-creating a story of a person in need of compassionate care and showcasing the impact each and every employee has on the individual’s experience and road to recovery, the video exceeded the project goals and is also being used to educate donors and the community on the important role Pittsburgh Mercy plays in behavior health. The most rewarding part of this project was an email received explaining how this story played out in real life for one helpless soul who was saved by the Pittsburgh Mercy staff.